Nella mischia del Social Customer Service
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Social Media Marketing Strategies for Engaging Customers http://t.co/ExtuUEGa92 Paolo FABRIZIO (@Pfabr) March 27, 2013 Social media is arguably one of the most transformational aspects of our personal and professional lives. It has become people's microphone,...
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10 Esempi di ROI in ambito Social Media #SM: http://t.co/kNOFSijxUu Paolo FABRIZIO (@Pfabr) March 27, 2013 Il tema, si sa, è molto dibattutto. Forse questa infografica può far rivedere le posizioni di chi nutre scetticismo in materia.
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Stacy Teet, a mother of three and former Air Force intelligence analyst, has been described as a Curator of Awesome. She is a sought-after contributor to up-and-coming social media sites and is a brand ambassador and consultant to national brands. Keep...
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Il mio post sulla rivoluzione del #SocialCommerce. Buona lettura, spero ;-) http://t.co/PFiLmsIFic Paolo FABRIZIO (@Pfabr) March 27, 2013 Negli ultimi decenni il modo con cui facciamo acquisti è radicalmente cambiato. Le modalità ed i canali di vendita...
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Stando troppo connessi in rete si diventa 'a-social'? #SM http://t.co/H5h96J0nXs Paolo FABRIZIO (@Pfabr) March 27, 2013 L'umanità rattrappita dell'iperconnessione ha perso l'usanza di incontrarsi: è "contrario allo spirito del tempo", nota Edward Morgan...
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There are many ways to create fresh content for your #Blog http://t.co/nqlFGfLuUh Paolo FABRIZIO (@Pfabr) March 27, 2013 A blog is a great way to attract new visitors to your site, to establish an online reputation or to increase your brand recognition....
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Strumenti per una strategia #SocialMedia http://t.co/oZktB2GR4J #SocialMediaScrum Paolo FABRIZIO (@Pfabr) March 27, 2013 Autore: Monica Quante volte ci siamo chiesti se attività in rete sulla nostra reputazione, quella della nostra azienda o di un particolare...
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Beyond #SocialCRM: just focus on your Customer Service skills #SM http://t.co/iJ2v9iUQk0 Paolo FABRIZIO (@Pfabr) March 26, 2013 Popular Today in Business: What's the most common characteristic of exceptional customer service teams? Exceptional customer...
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Caro #Blogger, con che frequenza pubblichi articoli ? http://t.co/t7kaOqi58M Paolo FABRIZIO (@Pfabr) March 26, 2013 Quanti articoli pubblichi al mese? E alla settimana? È cosa buona e giusta pubblicare un articolo al giorno? Troppo? Troppo poco? Queste...
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Siete pronti a pianificare la vostra strategia di #SocialCRM ? http://t.co/VzXJqacV32 Paolo FABRIZIO (@Pfabr) March 26, 2013 With an ever increasing number of customers engaging with companies via social media, building this social data into your customer...
